Healthcare has always been essential, and with recent global events, there’s been an increased demand for efficient, innovative, and patient-centered services.
Responding to this need is DocGo, a mobile health company whose mission is to provide high-quality, highly accessible care for all: They offer technology-enabled, vertically integrated healthcare solutions that combine mobile health services, virtual care management, telehealth, medical transportation, and more.
With over 7 million patient interactions throughout the company’s history, DocGo provides services in 30 US states and the United Kingdom.
DocGo takes a comprehensive approach to meet and exceed patient healthcare needs, helping lead to better health outcomes for all.
This strategy incorporates a distinctive mix of resources: a dedicated team of clinicians, extensive partnerships, state-of-the-art proprietary technology, and a patient-centered philosophy.
Here’s how each of the components combine to achieve DocGo’s healthcare goals.
Delivering Comprehensive Care
DocGo believes in a holistic approach to healthcare. They have coupled the traditional medical practice with modern technology through a combination of telehealth and on-site clinicians delivering patient care.
In a recent interview with the Wall Street Journal, DocGo Chief Executive Officer Lee Bienstock shared that “the company is focused on treating patients before they need to go to the hospital.” Treating patients at their homes and in other non-traditional settings helps minimize the need for unnecessary hospital visits, reducing both the associated expenses and the risk of exposure for immunocompromised patients.
Mobile Healthcare
One of DocGo’s core services is mobile healthcare. Mobile medical clinicians, including registered nurses (RNs) and licensed practical nurses (LPNs) visit patients in their homes to facilitate medical care under the virtual supervision of a remote Advanced Practice Provider.
They also target areas with limited transportation and communities facing socioeconomic barriers to ensure patients have access to timely and essential healthcare.
This convenient approach can aid in the early detection of diseases and complications, helping proactively improve patient health and prevent unnecessary trips to the hospital.
Chronic Condition Management
Managing chronic conditions, like diabetes, heart disease, and respiratory issues, can be challenging due to the need for frequent monitoring.
DocGo has elevated its care for patients with chronic diseases through virtual care management and remote patient monitoring. These programs provide individualized attention and help patients and their providers monitor chronic conditions and adhere to treatment plans.
The Role of Technology
Technology is pivotal in DocGo’s operations. DocGo’s proprietary technology plays a critical role in shaping DocGo’s healthcare delivery, streamlining the requesting, dispatch optimization and routing of mobile health and medical transportation units. Their system securely integrates with industry-leading electronic medical record (EMR) systems, eliminating the need for manual data entry and enabling clinicians to spend more time focused on patient care.
Their proprietary DocGo on-Demand app allows patients and caregivers to track the progress of mobile units and schedule and manage appointments.
This integration of technology boosts the patient experience and helps increase the efficiency of healthcare delivery.
Remote Patient Monitoring
Remote patient monitoring (RPM), an important part of DocGo’s Virtual Care Management services, lets patients take charge of their health alongside their primary care physician.
This service allows healthcare providers to keep a close eye on their patients without needing to be in the same location.
DocGo utilizes wearable sensors, mobile medical devices, and AI-powered technology to gather patient health data. They monitor patients’ critical health metrics such as blood pressure, glucose levels, and heart rate.
If the monitored metrics showcase any anomalies, a healthcare provider is notified and can act immediately. When medical treatment is needed, a DocGo Advanced Practice Provider remotely supervises DocGo on site clinicians who can bring care to the patient.
Extensive Team of Healthcare Professionals
One of DocGo’s significant strengths lies within their large team of dedicated healthcare professionals – over 6,000 strong across the US and the UK.
This extensive network of professionals allows DocGo to maintain their expansive operations and provide comprehensive care to diverse communities.
Under the leadership of Bienstock, DocGo has been recognized for its excellent workplace culture, winning its second consecutive Great Place to Work Certification and receiving higher-than-industry-average employee ratings on leading recruitment websites such as Indeed and Glassdoor.
Expertise and Cutting-Edge Tech on Wheels
DocGo’s mobile units are deployed with highly skilled professionals and equipped with state-of-the-art medical equipment, to provide a range of healthcare services from routine checkups to diagnostic tests to urgent care services. They follow strict protocols to uphold the highest care standards and focus on delivering a quality experience for each and every patient.
Serving a Broad Range of Partners
DocGo’s customers include municipalities, hospitals and health systems, insurers, physician practices, businesses and employers. This wide array of partners shows the flexibility and adaptability of DocGo’s healthcare offerings.
Putting Patients and Communities First
Apart from providing medical services, DocGo’s Mobile Health units play an integral role in the communities they serve. They organize preventive screenings and health awareness programs and also partner with local organizations to encourage wellness in the community.
DocGo’s CEO, Lee Bienstock, is driving the company’s focus on proactive solutions that help improve healthcare access for patients and the communities DocGo serves.
Bottom Line
DocGo is a revolutionary healthcare service provider, in both vision and action. They are constantly innovating to improve care delivery, offering personalized, efficient, and accessible healthcare solutions that are helping transform the delivery of care for the better.
